Support for your people
Give staff a clear place to go for help with computers, printers, connectivity and business applications. Get remote help for everyday issues and arrange on-site work when needed.
Managed IT
Managed IT that keeps your team working.
Get day-to-day help for your team and proactive care for the devices, servers and networks that keep the business moving. Based in St. Catharines, we support businesses across Southern Ontario.
Talk to us about this service
Day-to-day support, monitoring and maintenance
Available across Southern Ontario.
What we cover
What ongoing IT support can cover
Proactive maintenance
Monitor in-scope computers, servers and networks. Plan updates, follow up on alerts and maintain an inventory of what is covered.
Infrastructure and planning
Get help managing networks and servers, planning device replacements and coordinating IT projects around the way your business operates.
A practical starting point
Taking over from another provider?
We start by identifying who controls your accounts, networks and backups. Then we agree on the handoff, set up support and monitoring, and confirm which devices are in scope.
Common questions
A few things you might be wondering
Can we keep our in-house IT person?
Yes. With partially managed IT, we agree who owns day-to-day support and which services we take on, such as security, backup oversight or core network monitoring.
Can we get help with a one-off project?
Yes. Ask about hourly support for a defined problem or project. We’ll discuss the scope and what we need to get started.
Related services
Build the right coverage.
Pair these services with the support your team already has.
Start here
Let’s talk about your setup.
Tell us what’s working, what’s getting in the way and where you’d like help. We’ll talk through the right starting point.